Using this website

This website is run by the City of Glasgow College. We are committed to advancing equality and accessibility in all of our activities. To find out more about our commitment and approach. Here is a link to the College's Equality, Diversity & Inclusion section.

Our website has been built with accessibility in mind. This means you can easily customise the look of the website to suit your own needs and preferences. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.
  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Recite Me is an assistive toolbar that adds an extra layer of accessibility to your websites. It is an innovative Cloud based web accessibility solution which allows our visitors to customise our site the way they need it to work for them. Easy to use, the software includes text to speech functionality, dyslexia software, an interactive dictionary, a translation tool with over 100 languages and many other features. Using assistive technology enhances a user’s website journey at the same time as following the core principles of WCAG 2.1.  

How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window.
  • you cannot modify the line height or spacing of text.
  • you cannot skip to the main content when using a screen reader.
  • some of our online forms are difficult to navigate using just a keyboard.
  • most older PDF documents are not fully accessible to screen reader software.
  • live video streams do not have captions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

If you cannot view the map on our contact us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Here is a link to AccessAble for information on physical access to our campuses and facilities.

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about the accessibility of this website

The City of Glasgow College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, the non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Issues with text

  • Some link text doesn’t make sense when read on its own (for example, ‘click here’).
  • Some of our links use the same text for multiple different destinations and do not meet WCAG 2.1 success criterion 2.4.4.
  • Some of our input forms do not have a predictable action or elements do not have an associated description and do not meet WCAG 2.1 success criterion 3.2.2, 3.3.2 and 4.1.2.
  • Some of our links only use colour as a distinguishing feature that does not have a high enough contrast with surrounding text and do not meet WCAG 2.1 success criterion 1.4.1.
  • Some of our page elements do not have unique ids and do not meet WCAG 2.1 success criterion 4.1.1

Issues with PDFs and other documents

  • Many of our older PDFs and Word documents don’t meet accessibility standards: for example, they may not be marked up so they’re accessible to a screen reader.
  • Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.
  • Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images, video and audio

  • Some images don’t have appropriate alternative text.
  • Some legacy video content doesn't have captions.
  • Live video streams don’t have captions.

We don’t as yet plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

Disproportionate burden

Navigation and accessing information

  • There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
  • It’s not possible for users to change text size without some of the content overlapping.
  • Some navigational drop-down menus are not accessible using only a keyboard. This does not meet WCAG 2.1 success criterion 2.1.1.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 25th September 2020.

This website was last tested on 22nd September 2020. The test was carried out in house.

For further information on customising the web see ‘How To...’ guides in the BBC’s My Web My Way site. For some free tools to help you access and customise websites see the section on Assistive Technologies below.

Physical Access

Visit AccessAble for information on physical access to our campuses and facilities.

Support for Disabled Learners

To find out the range of support options available to our students please visit the Learning Support section of the website.

Assistive Technology

Assistive Technology is any software, or equipment that aids someone with a disability to communicate, learn and live an independent, fulfilling and productive life.

Examples of assistive technology are mindmapping software and adaptive mice.

Assistive technology also includes low-tech tools such as coloured paper and overlays.


Assistive Technology for Physical or Mobility Issues

Students with physical or mobility issues can benefit from equipment such as:

College Buildings Accessibility

AccessAble gives information on the physical accessibility of the college’s buildings.  The Detailed Accessibility Guides tell you all about a venue's access:

Software for Physical or Mobility Issues

Computers, and mobiles can be controlled by voice commands. Below is a video using Dragon Naturally Speaking voice control software to control a computer:

Voice control in different devices:

Assistive Technology for Visual Impairments


Handheld magnifiers/scanners:

Using IPad/IPhone for Visual Impairments


To use Magnifier on the iPhone or iPad:


To turn VoiceOver on or off you can:

  • Go to Settings  > Accessibility > VoiceOver, then turn the setting on or off.
  • Summon Siri and say “Turn on VoiceOver” or “Turn off VoiceOver.”
  • Use VoiceOver in apps.


Microsoft Lens - Microsoft Lens is a scanning application freely available for Apple, Android and Windows. It integrates with Office 365 applications, like Word and OneNote:


Operating Systems Accessibility for Visual Impairments

Windows 10 Narrator

Windows Magnifier

  • Windows Key + the Plus sign on the numerical keypad to launch Magnifier.
  • Windows Magnifier.

Windows Ease of Access Settings


In Windows, you can access commonly used accessibility options from the sign-in screen. Press the Windows Logo Key + U to open the Ease of Access settings.

To open Ease of Access settings on a touchscreen device, swipe in from the right edge of the screen and select All Settings > Ease of Access.

Mac VoiceOver

NVDA Free Screen Reader

Android TalkBack

  • Talkback is a screen reader included on Android devices. It gives spoken feedback so that a device can be used without looking at the screen. It includes a Braille keyboard.


Color Screen Filter

Irlen syndrome is a condition where the brain does not correctly process visual information. This can lead to issues such as fatigue when reading from a screen without adjustments.


Changing display options on iPhones and iPads.


Irlen® Colored Overlays allow you to read and work on your device for longer periods of time without strain or fatigue.


Assistive Technology for Hearing Impairments


Phonak Roger Pen Transmitter

Key features:

  • Wireless microphone.
  • Automatic environment sensing to adjust microphone settings.
  • Directional interview mode or 360 conference mode.
  • Compatible with mobiles for calls, TVs, multimedia.
  • USB or docking station charging.

How to use Phonak Roger Pen.



Sound Amplifier

  • Sound Amplifier enhances audio from your Android mobile when connected to wired headphones. Sound Amplifier filters, augments and amplifies sound in the real world.


Autism Spectrum Disorder and Specific Learning Differences

The software listed below can give students control over how they study and complete college work.


TextHelp Read and Write Gold

Key features:

  • Reads most text that appears on a screen.
  • Reads back typed text.
  • Saves text in audio files.
  • Save text and audio in video files.
  • Spellchecker.
  • Word prediction.
  • Highlight and extract notes.
  • Translates test into French, Spanish, German and Italian.

Read and Write Software.

ClaroRead Windows

Key features:

  • Reads most text that appears on a screen, in English and 24 other languages.
  • Reads back typed text.
  • Saves text in audio files.
  • Spellchecker.
  • Word prediction.
  • Mask the screen with a colour overlay.

Claro Software.


  • The ATbar is toolbar to help change the look and function of web pages to suit the user.

ATBar website.


MyStudyBar is a collection of free Windows tools to support learners with literacy difficulties. It can be run from a USB pendrive or from your desktop. It contains tools for:

  • Planning.
  • Reading.
  • Writing.
  • Low Vision.


Microsoft Immersive Reader

Available in most Office 365 products, Immersive Reader can:

  • Focus attention of lines.
  • Change font and spacing.
  • Highlight parts of speech.
  • Break words into syllables.
  • Read equations aloud.
  • Translate text into many different languages.
  • Overlay the screen with a colour.

This is an example from Microsoft OneNote. It highlights verbs, translation options and line focus.



Many people find it easier to organise their thoughts and work by creating linked images, known as mind maps. Most mindmaps allow you to:

  • Organise courses or brainstorm ideas.
  • Create topics by simply typing.
  • Export in many formats (picture, Word)
  • Add hyperlinks to Web pages or documents.
  • Change colour and shape of topics.
  • Add pictures to topics.
  • Add notes to topics.






Sonocent Audio Notetaker​

  • Capture audio divided into visual blocks.
  • Audio blocks can be colour-coded.
  • Sync with text and slides.
  • Highlight sections and extract selected blocks.
  • Reorganise notes.
  • Add pictures, and diagrams.
  • Transcribes audio with Dragon Naturally Speaking.
  • Works on a range of devices.

Using Audio Notetaker in lectures.

Sonocent webpage.



Notetaking pen with notebooks and software.

Key features:

  • Record audio matched to written notes.
  • Turn written notes to text.
  • Range of physical notebook sizes.
  • Save files to note-taking app or OneNote.
  • Fully searchable across note-taking app.
  • Android and Apple apps.
  • Share notes in multiple formats (pdf, text Images).
  • Import hand-written notes into Office365.

Example of Livescribe pen.

Livescribe website.

Digital Audio Recorders

Digital Audio Recorders can be used during lectures or meetings to capture what is said. The sound file can be listened to or edited later. With Dragon NaturallySpeaking the speech can be turned into text.


Voice Recorder Pro

Key features:

  • Export to and import from Google Drive, DropBox and Microsoft® OneDrive.
  • Convert to a movie clip and export.
  • Add notes to sound files.
  • Transcribe audio to text on iPad.
  • Add bookmarks to records.




Spellex Medical Spell checker

Spell check medical and pharmaceutical terms, both as they are spelled and as they sound.